Customer Value and Application Cash Crop Segment Specialist

Illinois

CNH Industrial
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CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we're passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial's 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction.


The mission of the Customer Value and Applications team is to support the product development process by bringing the customer success factors and value drivers of the complete experience and system to the development team. The specialist's role will bring regional and product customer expertise on applications in the Cash Crop Customer segment. This will occur by collaborating across functions to define product program requirements and validation acceptance targets that align to customer expectations and maximize customer value.


  • Define customer segment product requirements by identifying customer needs through customer and dealer interactions within North America Cash Crop Segment with a focus on coarse grains.
  • Identify and document value-added activities through customer process mapping
  • Ensure customer value proposition, customer Return on Investment (ROI) and overall customer experience is driven into the product requirements
  • Support the Customer Value Proposition Process / Lifecycle by governing the Customer Driven Product Definition (CDPD) efforts, and including the Agronomic and/or Nutritional customer value proposition into the process
  • Lead the market research process at segment level, with aim of matching Customers' needs with products/processes that address those customer pain points
  • Coordinate project plans across platforms to improve delivery on system level value
  • Assist in defining system validation requirements with Test Methods and PV teams through defined customer use cases for segment applications
  • Promote limited launch and customer input opportunities to ensure programs are on track to meet expectations
  • Manage relationships with customers, 3 rd party technology partners and Universities to understand agronomic trends related to technology
  • This position pays $91,300 to $132,000 (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

The qualified candidate will have:

  • 5 plus years of experience in the agriculture sector
  • Bachelor's degree in engineering or equal experience, with good knowledge of agricultural machinery

The preferred candidate will have:

  • A team player who thrives in understanding our customer needs
  • Willingness to travel moderately (25%)
  • Experience working with cross cultural teams and global regions
  • Strong collaboration and communication skills with link to agricultural and technology partners
  • Fluent English

This position is eligible for HYBRID flexible work arrangements.


Compensation & Benefits: We offer competitive compensation with multiple benefit (medical/dental/vision) options to meet your individual needs. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include: paid parental leave, life insurance, volunteer time off and much more.


US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement . CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information


If you need reasonable accommodation with the application process, please call 1- option 1 and then option 5, or contact us at .


Read about our company's commitment to pay transparency by clicking this link: .


Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.

Date Posted: 14 September 2022
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